Terms of service

About us
This website is operated by Merli's Kitchen, Zübeyde Hanım Caddesi, 09600 Aydın, Türkiye (email: altineremre94@gmail.com). By placing an order you agree to these terms.
 
Our products
Our pieces are made in small batches from natural materials such as wood, ceramic and cotton. Colour, grain and shape vary slightly from piece to piece and from the photographs on this site. These variations are part of the character of each piece and are not faults.
 
Prices and payment
Prices are shown in pounds sterling (£). Delivery costs are shown at checkout before you pay. Payment is taken when you place your order.
 
Your order
After you place an order we will email you to confirm we have received it. Our contract with you is formed when we dispatch your order. If we cannot fulfil your order, for example because a piece has sold out, we will tell you and refund any payment in full.
 
Delivery
We deliver to addresses in the United Kingdom. See our Shipping & Delivery page for costs and timings.
 
Cancellations and returns
You can cancel your order within 14 days of receiving it. See our Returns & Refunds page for how it works.
 
Liability
We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable. Nothing in these terms limits our liability where it would be unlawful to do so, and nothing in these terms affects your statutory rights as a consumer.
 
Changes to these terms
We may update these terms from time to time. The version shown on this page when you place your order applies to that order.
 
Contact
If you have any questions about these terms, email us at altineremre94@gmail.com.